Table of Contents
What is MSG? Do any of On The Border® products contain MSG?
Monosodium glutamate (MSG) is a flavor enhancer that is used in a variety of foods prepared at home, in restaurants, and by food processors. We are proud to say that all of our On The Border® products are MSG free.
Do you irradiate any of the On The Border® Products?
Components of some of the seasonings used in the salsa may have been irradiated before arriving at the manufacturing plant. Irradiation is a safe, FDA approved method used to provide protection against pests and microbes.
Do On The Border® Products contain sulfites?
On The Border® Products do not contain any sulfites.
Are On The Border® Products Gluten-Free?
All of our On The Border® drink mixes, salsas, queso and bean dip are 100% wheat and gluten free. On The Border® Café Style and Blue Corn Tortilla Chips may contain a minimal amount of corn gluten-since it is a corn based product; all corn products contain at least a small amount of corn gluten. On The Border® 5-Cheese Fiesta Tortilla Chips, and Guacamole Tortilla Chips are produced with both white and/or wheat flour. These are the only products that we manufacture that are not 100% gluten free.
** Please be aware that several manufacturing facilities make products for Truco and they are required to have allergen control programs. However, some of these facilities also make wheat-based products. Some of them have dedicated lines and some do not. Therefore, even though the products we stated are gluten-free, we cannot guarantee that there will be absolutely no traces of gluten. **
Do the On The Border® Products contain or use peanut oil or peanuts in any of its manufacturing processes?
No, none of our products contain peanuts or peanut oil. Additionally, all of our products are manufactured at facilities that do not manufacture or handle any peanut oil or peanuts.
Are the On The Border® products Kosher?
No, On The Border® Products are not currently Kosher certified.
Do you offer Trans-fat free Chips?
We are currently evaluating some trans-fat free oils for future production, but no specific timeline regarding production has been implemented at this time. Any changes that may occur with our products will be proudly displayed on the product, as well as on our website: Nutritional Info Chart
I am a diabetic, where can I get diabetic exchange information on your products?
We have a Nutritional Facts Information Sheet that contains information on all of our products, including the diabetic exchange rate that is based on the formulas set by the American Diabetes Association. For more information, just click here: Nutritional Info Chart.
Are On The Border® Products Lactose-Free?
These products do have lactose: 5-Cheese Fiesta chips, Guacamole Chips, Salsa con Queso. As far as our other products, the facilities that produce chips carry ingredients that have lactose in them. These are used on the same lines where lactose-free products are made. Manufacturing facilities adhere to Good Manufacturing Practices and systems and procedures in place to prevent cross contamination but we cannot guarantee that they will always be free of milk-containing allergens or sensitizes such as lactose. That is why we label the product as containing milk.
I love to eat at On The Border® Restaurants. Are your products the same?
There are some minor differences between the On The Border® Chips and Salsa that is packaged for sale, and the chips and salsa made at the restaurants. On The Border® Restaurants make their chips and salsa fresh daily. However, the On The Border® Chips and Salsa purchased from your local store must be shelf stable. Therefore, some customers may notice a slight difference. All of the recipes made by On The Border® Products are tasted and approved by Brinker International, the parent company of On The Border® Restaurants.
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Is there a sugar-free version of On The Border® Drink Mixes?
Yes, after months of testing, we have achieved just the right On The Border® Margarita flavor that you have come to expect. We manufacture a wonderful sugar-free and low-carb Margarita Lite which contains just 4g of Carbs and 10 calories per serving! We are sure it will satisfy your cravings for our margaritas without disturbing your eating plans!
Can I make On The Border® Drink Buckets without alcohol?
Yes, On The Border® Drink Mixes can make great family treats when prepared without alcohol. When mixing a 90oz or 96oz bucket of On The Border® Drink Mix, add 25oz. (750ml) Lemon-Lime Soda (for Margaritas) or Ginger Ale (for Daiquiris). If mixing a 45oz bucket, simply reduce the amount by half, stir, freeze and enjoy!
Please note that the On The Border® Drink Mixes can freeze a bit more when made without alcohol. We suggest checking non-alcoholic drink mixes about 2 hours prior to serving in case some thawing time is necessary. To find other great recipes click here: drink recipes
Can On The Border® Bucket Mix be used in a Margarita Machine?
Yes, On The Border® Bucket Drink mixes are safe to use in drink machines. Simply follow the desired recipe as a guideline for mix to alcohol ratio. Then, add ¼ bucket of water per bucket of mix.
I just found a bucket of margarita mix that I have had for a while and have not opened, how do I know if it is still good? Do I need to keep the mix refrigerated?
You can locate the expiration date on the bottom of the bucket. We only guarantee the freshness and quality of the product until the 'best by' date. However, we have experienced customers using the product without complaint for up to 2 years following the expiration date. If you do not see problems (inside the bag or bottle containing the mix) with discoloration, or with solidity of objects floating, or a film created over the top layer of the mix, the contents may still be good. And as far as keeping the product in the refrigerator or for prolonged periods, we have experienced storing buckets/bottles for up to 9 months to 1 year with no problems after being opened. The mix does in fact need to be refrigerated after you open the mix. If the mix is unopened, it is okay to leave at room temperature. However, an opened bottle of mix, air along with temperature, will act on the product to cause spoilage once it is opened.
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What is the Buckethead Club?
The Buckethead Club is a free membership club where our fans, who are over 21, can log on for fun filled facts, features, as well as share fan photos from folks who have fallen for our fabulous "bucket" products. Here you can register to be part of our focus groups and participate in new product sample tasting and other fun stuff! We invite you to become a member, just click here:join us!
Where can I obtain coupons for your products?
Unfortunately, we do not have any coupons available to offer at this time. However, please check back with us periodically if you have joined the Buckethead club for special offers that we may have from time to time. Also remember that upon joining the Buckethead Club you will receive a promotional discount on your first online order.
Do you have any recipe ideas using your products?
You can find all of our recipes using our On The Border® chips, dips and drink mixes by clicking here:recipes. Also, if you have a recipe you would like to share with us please feel free to send it to us. We may even add it to our website!
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Where can I buy my favorite On The Border® products?
We have an easy-to-use online product locator. Just enter your zip code or city and state and you will find a list of stores in your area that carry the On The Border® products, click here:Locate a Store. Availability can vary by region and season, so it is always a good idea to call ahead to make sure that these stores have our products in stock. If there are no stores in your area that carry On The Border® products, you can purchase products here on our secure website.
What can I do to get my grocery store to stock On The Border® products?
Glad you asked! The best way is to ask your grocery store manager to stock your favorite On The Border® products, the more requests the manager gets, the more likely it is that your request will be honored. In order to help you, we have a template that you can fill out and take in to your favorite store. Print out our product request letterhere. If you need our help finding products in your area, please feel free to email us at info@truco.com.
Do you ship your products outside of the Continental U.S.?
We do ship to Hawaii, Alaska, as well as other countries. You will be able to choose the mail carrier you prefer when placing your order. All international orders can be placed online as well as by phone.
Do you ship to FPO, APO, and Military addresses?
Yes, we do ship to FPO and APO military addresses. You will however need to place and order by phone, or email. If done by email, please include your Billing & Shipping info (name & address), the product(s) you would like to purchase, & credit card info (we accept Visa, MC & Amex) with exp. Date. We get the exact shipping fee at the time the package is taken to the Post Office to be shipped via military mail. **Please be assured that your information will not be shared or sold, we do immediately safely discard any credit information once the shipment is billed.**
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How can I become a vendor?
If you are interested in becoming a vendor, please call us at 1-800-471-7723 or email us at info@truco.com.
What is your contact information?
We love to hear your comments, get your questions, and yes, even your critiques—it is the only way we know if we are meeting your expectations. There are four ways to contact us:
Online [Prefered Method]:
Customer Care Form [click here]
Company Mail:
Truco Enterprises, LP
Consumer Relations
PO Box 671169
Dallas, TX 75367-1169
Email: info@truco.com
Phone: 1-800-471-7723
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