Table of Contents
What is MSG? Do any of On The Border® products contain MSG?
Monosodium glutamate (MSG) is a flavor enhancer that is used in a variety of foods prepared at home, in restaurants, and by food processors. We are proud to say that all of our On The Border® products are MSG free.
Do you irradiate any of the On The Border® Products?
Components of some of the seasonings used in the salsa may have been irradiated before arriving at the manufacturing plant. Irradiation is a safe, FDA approved method used to provide protection against harmful microbes.
Do On The Border® Products contain sulfites?
On The Border® Products do not contain any sulfites.
Are On The Border® Products Gluten-Free?
All of our On The Border® drink mixes, salsas, queso and bean dip are 100% wheat and gluten free.
On The Border® Café Style and Blue Corn Tortilla Chips may contain a minimal amount of corn gluten-since it is a corn based product; all corn products contain at least a small amount of corn gluten.
** Please be aware that several manufacturing facilities make products for Truco and they are required to have allergen control programs. However, some of these facilities also make wheat-based products. Some of them have dedicated lines and some do not. Therefore, even though the products we stated are gluten-free, we cannot guarantee that there will be absolutely no traces of gluten, even with best Good Manufacturing Practices in place. **
Do the On The Border® Products contain or use peanut oil or peanuts in any of its manufacturing processes?
No - none of the On The Border® products contain peanuts or peanut oil.*
** Please be aware that several manufacturing facilities make OTB products for Truco and they are required to have allergen control programs and abide by GMP's (Good Manufacturing Practices). However, some of these facilities may also make or store products that do contain peanuts or peanut oil. Some of them may have dedicated lines and some may not. Therefore, even though the products we stated are peanut free, we cannot guarantee that there will be absolutely no traces of peanut or peanut oil, even with best Good Manufacturing Practices in place. **
Are the On The Border® products Kosher?
No, On The Border® Products are not currently Kosher certified.
Do you offer Trans-fat free Chips?
On The Border® Tortilla Chips and Cactus Creek® Tortilla Chips comply with the Code of Federal Regulations for a declaration of 0g of Trans Fat on the label. We constantly seek continuous product improvement and we are investigating new types of vegetable oil that are trans fat free. Any changes that may occur with our products will be proudly displayed on the product, as well as on our website: Nutritional Info Chart
I am a diabetic, where can I get diabetic exchange information on your products?
We have a Nutritional Facts Information Sheet that contains information on all of our products, including the diabetic exchange rate that is based on the formulas set by the American Diabetes Association. For more information, just click here: Nutritional Info Chart.
Are On The Border® Products Lactose-Free?
These products do have lactose:
Salsa con Queso, Creamy Monterey Jack Queso, Monterey White Queso, and Golden Cheddar Queso.
Other On The Border products do not contain lactose but may be produced in a facility that uses ingredients that contain lactose. These facilities adhere to strict Good Manufacturing Practices in order to prevent contamination with allergens or sensitizers such as lactose. However, even with the strictest care, we cannot guarantee that all OTB products are lactose free.
I love to eat at On The Border® Restaurants. Are your products the same?
There are some minor differences between the On The Border® Chips and Salsa that is packaged for sale; and the chips and salsa made at the restaurants. On The Border® Restaurants make their chips and salsa fresh daily. However, the On The Border® Chips and Salsa purchased from your local store must be shelf stable. Therefore, some customers may notice a slight difference. All of the recipes made by On The Border® Products are tasted and approved by Brinker International, the parent company of On The Border® Restaurants.
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Is there a sugar-free version of On The Border® Drink Mixes?
Yes, we have achieved just the right On The Border® Margarita flavor that you have come to expect. We manufacture a wonderful sugar-free and low-carb Margarita Lite which contains just 4g of Carbs and 10 calories per serving! We are sure it will satisfy your cravings for our margaritas without disturbing your eating plans!
Can I make On The Border® Drink Buckets without alcohol?
Yes, On The Border® Drink Mixes can make great family treats when prepared without alcohol.
We suggest replacing the alcohol with Lemon-Lime Soda (for Margaritas) or Ginger Ale (for Daiquiris). Follow directions on the back of the bucket for the non-alcholhic version, stir, freeze and enjoy!
Please note that the On The Border® Drink Mixes can freeze a bit more when made without alcohol. We suggest checking non-alcoholic drink mixes about 2 hours prior to serving in case some thawing time is necessary. To find other great recipes click here: drink recipes
Can On The Border® Bucket Mix be used in a Margarita Machine?
Yes, On The Border® Bucket Drink mixes are safe to use in drink machines. Simply follow the desired recipe as a guideline for mix to alcohol ratio. Then, add ¼ bucket of water per bucket of mix.
I just found a bucket of margarita mix that I have had for a while and have not opened, how do I know if it is still good? Do I need to keep the mix refrigerated?
You can locate the expiration date on the bottom of the bucket. We only guarantee the freshness and quality of the product until the 'best by' date. However, we have experienced customers using the product without complaint for up to 2 years following the expiration date. If you do not see problems (inside the bag or bottle containing the mix) with discoloration, or with solidity of objects floating, or a film created over the top layer of the mix, the contents may still be good. And as far as keeping the product in the refrigerator or for prolonged periods, we have experienced storing buckets/bottles for up to 9 months to 1 year with no problems after being opened. The mix does in fact need to be refrigerated after you open the mix. If the mix is unopened, it is okay to leave at room temperature. However, an opened bottle of mix, air along with temperature, will act on the product to cause spoilage once it is opened.
Does the plastic in the On The Border® Drink Mix Buckets contain BPA?
No, the manufacturer of the plastic On The Border® Buckets does not produce any product containing BPA.
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What is the Buckethead Club?
The Buckethead Club is a free membership club where our fans, who are over 21, can log on for fun filled facts, features, as well as share fan photos from folks who have fallen for our fabulous "bucket" products. Here you can register to be part of our focus groups and participate in new product sample tasting and other fun stuff! We invite you to become a member, just click here: join us!
Where can I obtain coupons for your products?
Right here on our website! No need to download a special coupon printer or register... Simply click, print & save! Click HERE for the online coupon!
Occasionally, we also include special offers with our coupons, where - if you send us feedback on your purchase, along with proof of purchase (copy of receipt), we send you free product! So, check our coupon page often for details.
And remember that upon joining the Buckethead Club you will receive a promotional discount on your first online order.
Do you have any recipe ideas using your products?
You can find all of our recipes using our On The Border® chips, dips and drink mixes by clicking here: recipes. Also, if you have a recipe you would like to share with us please feel free to send it to us. We may even add it to our website!
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Where can I buy my favorite On The Border® products?
We have an easy-to-use online product locator. Just enter your zip code or city and state and you will find a list of stores in your area that carry the On The Border® products, click here: Locate a Store. Availability can vary by region and season, so it is always a good idea to call ahead to make sure that these stores have our products in stock. If there are no stores in your area that carry On The Border® products, you can purchase products here on our secure website or take a Dear Store Manager letter to your favorite local grocer to request they carry our products!
What can I do to get my grocery store to stock On The Border® products?
Glad you asked! The best way is to ask your grocery store manager to stock your favorite On The Border® products, the more requests the manager gets, the more likely it is that your request will be honored. In order to help you, we have a template that you can fill out and take in to your favorite store. Print out our product request letter here. If you need our help finding products in your area, you can Locate a Storeon our website or feel free to email us at info@truco.com.
Do you ship your products outside of the Continental U.S.?
Unfortunately, No. At this time, we only ship to all countries within the United States including Hawaii, Alaska. All orders can be placed online as well as by phone.
Do you ship to FPO, APO, and Military addresses?
Yes, we do ship to FPO and APO military addresses. You will however need to place an order by phone, or email. If done by email, please include your Billing & Shipping info (name & address), the product(s) you would like to purchase, & credit card info (we accept Visa, MC & Amex) with exp. Date. We get the exact shipping fee at the time the package is taken to the Post Office to be shipped via military mail. **Please be assured that your information will not be shared or sold, we do immediately & safely discard any credit information once the shipment is billed.**
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How can I become a vendor?
If you are interested in becoming a vendor, please call us at 1-800-471-7723 or email us at info@truco.com.
What is your contact information?
We love to hear your comments, get your questions, and yes, even your critiques—it is the only way we know if we are meeting your expectations. There are four ways to contact us:
Online [Preferred Method]:
Customer Care Form [click here]
Company Mail:
Truco Enterprises, LP
Consumer Relations
PO Box 671169
Dallas, TX 75367-1169
Email: info@truco.com
Phone: 1-800-471-7723
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